Hertz
4.1/5
★
based on 8 reviews
Contact Hertz
| Address : | 46 อาคารโครนอสสาทร N Sathon Rd, Silom, Bang Rak, Bangkok, Thailand |
| Phone : | 📞 + |
| Website : | https://www.hertzthailand.com/ |
| Categories : | |
| City : | พยาบาล ดุสิต Bangkok |
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Kim Aaron on Google
★ ★ ★ ★ ★ Few years ago, service was not so good and most of cars have quite miles but since they moved to new location, it got bigger, service got better and most of their car are newer. I would usethem more often in the future.
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Shaji Thekkayil on Google
★ ★ ★ ★ ★ If you like to have a car in fast way then you are in right place, ask about the price and make sure to get clear about price with or without insurence before finalizing. Your credit card amount 10k will be blocked for two weeks, it’s a process!!!! Price will be 30% cheaper in online, that’s a good info - 24hrs in advance booking.
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Peter Siegenthaler on Google
★ ★ ★ ★ ★ Years ago I had a Hertz Gold Card, had a Service Issue and did not use Hertz anymore until now here in Phuket. I rented a Toyota Yaris for a Trip to HuaHin.
The Car broke down and the problem’s started.
First, I had a hard time to reach someone at Hertz, finally I had a person on the Phone and to my surprise, help showed up from a local Company, but they could not Fix the Car.
Hertz Bangkok called me and informed me that they have to bring me a car from Bangkok which will be with me the next day after 10.30 a. as I needed the Car at 9am for an important Doctors appointment. Hertz told me that it is not possible to have the Car at 9am in Huahin, due to the lookdown I Thailand which ends at 4am. What a joke, they cannot Drive in 5 hours from Bangkok to Huahin, with very heavy Traffic it takes 3 hour. The Car delivered then the Car shortly before 10am and I had to reschedule my appointment.
As the Car broke down in the Center of Huahin, I asked Hertz how I get home as I was staying far away from the Breakdown location, they offered me a Hotel Room which they would pay me for around 1000 Baht, which I turned down, a Friend then organized me a Tuktuk for 500 Baht which saved them some Money and gave me the approval.
As I rented the first Car in Phuket I had to return the Car at my Hotel in Phuket. I called the Hertz Phuket for the Pickup and also aske to be reimbursed for my problems, I was offered 500 Baht for the Tuktuk. I did not had a Car for more than a half day and other issues, I asked Hertz to give me the Car one extra Day free of charge, this was turned down from the Phuket Staff, she told me then to contact Customer Service, which I did, but the friendly Computer hanged up on me, this happened before to me in Huahin.
Over all this years, Customer Service had not improved with Hertz, cannot recommend Hertz at all, the don’t care at all.
Stay away from Hertz or pray that your Rental Car will not break down
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Joshua Wong on Google
★ ★ ★ ★ ★ The staff at Suvarnabhumi Airport is extremely inattentive and do not even have basic customer service.
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Nich on Google
★ ★ ★ ★ ★ Fast, efficient and friendly. Used now a handful of times and have never had a bad experience. In and out max waiting time has been 1 min. Cars are new and clean. Location is easy to get too and lots of gas stations in the area for returns. Will use again and again.
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Asim Raza on Google
★ ★ ★ ★ ★ Have rented more than 5 times at different occasions and always received 5* service. The cars were clean and always ready when went to pickup. Highly suggested to always buy SCDW and PAI so you ride worry free as in case of accident insurance will take care of it. There is also no deductible which is another plus. I particularly like their flexibility that they let you return the car after the working hours at their drop-point and doesn't charge for few extra hours incurred. Become Hertz Club member to get 1 day complimentary rental on your birthday and that too with full insurance.
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Vlad Igna on Google
★ ★ ★ ★ ★ Difficult to find on google maps, unprofessional staff lazy and not willing to help.
Moreover I got charged for parking my motorbike in their building for 5 min.
This branch is a shame for Hertz. Not recommended at all
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Phanon S. on Google
★ ★ ★ ★ ★ Bad car rental experience ever with this company. The hotline was useless and told us to ask people around there to help!
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