Gucci Siam Paragon - Pathum Wan
2.8/5
★
based on 8 reviews
Contact Gucci Siam Paragon
| Address : | 1 Rama 1 Rd, Unit, Pathum Wan, Bangkok 10330, Thailand |
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| Phone : | 📞 +898 | ||||||||||||||
| Postal code : | 10330 | ||||||||||||||
| Website : | http://www.gucci.com/us | ||||||||||||||
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| Description : | Luxury brand known for modern, Italian-crafted leather goods, apparel & accessories for men & women. |
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Niphada S. on Google
★ ★ ★ ★ ★ I've been to this shop in August, the service was good and the staff (Khun Oil) was helpful. She checked stock for me and requested another shop to transfer bag for me just only one hour to wait.
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Solemon Mgr. on Google
★ ★ ★ ★ ★ Gucci brand eye wear are in Siam Paragon of Bangkok. A quality products are worthy to buy.
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endy patel on Google
★ ★ ★ ★ ★ Worker are so rude and terrible.
I was waiting in the line and the staff told me to wait to go inside but all of a sudden out of nowhere four people just walked inside and the staff let them.Workers there thinks they are verry important specially the oldest girl.
Go to an other Gucci better
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Lwin Lwin Khaing on Google
★ ★ ★ ★ ★ To be honest, why do you need to know where you come from? To judge? There is no need for them to ask personal questions. (The guy who is at the front door) When he asked me what I was looking for, I didn’t here so I asked him what he said again and he yelled at me. Is it how an employee should treat their clients? Very bad costumer service. The guy that showed me the item I was looking for, wouldn’t even bother helping, just on his phone doing something.
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Kate JS on Google
★ ★ ★ ★ ★ I was looking for wallet and already chosen in mind with my money ready to buy. I walked in and walked around 5 minutes no one ever cared to assist me. Only a few customers in that time. So I decided to ask 1 staff that I want to see the wallet. She told me "Sorry, I have customer". Yea so I'm not customer? and if she is really busy with other customers, she can tell other staff who is just standing doing nothing to take care me? or no, because they think I'm not a customer. I wear T shirt, short and sandal. If it was becausr those stuff I'm wearing then your brand is low graded since the time you judge me. You should always remember that you are not that high end brand and as same as your level, there are other brands with much better customer services.
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Marc Krajangwat on Google
★ ★ ★ ★ ★ One of the staffs are so lack of service mind and her attitude is unacceptable. She doesn’t even care to even offer or check the privilege that the customer like me is entitle too! I have lost my gift card redemption because of her. Worst experience ever and from now on I shouldn’t even visit them again! Shout out to Central Embassy, their staffs are much more respectful.
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Jessica Punted on Google
★ ★ ★ ★ ★ Worst gucci store i ever been!! Look at you like you have no money. Wait 2 hours and get ignore. Never ever come again, not even offer water. Im not surprised so many bad reviews. All of the staffs are so unwell behave. If you are that rich and look down at people, you should not work in hospitality industry, we are all equal!!!!!!!!!! I recommend you guys to go emporium or king power, they are much nicer.
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Thulana Fernando on Google
★ ★ ★ ★ ★ PLEASE GO TO EMPORIUM OR CENTRAL EMBASSY!
One of the worst customer service I have ever seen from a brand name shop in Thailand.
They should have known that there are many people will be coming on a weekend and they had less than 10 people to serve customers inside. We had to wait almost 1.5 hours in the queue, and once went in they mentioned that they don't have representative. Then what we saw was they had taken in 3 more groups who were behind us in the queue, and they had representatives immediately. Then waited 10 more minutes and I started to talking to a representative and his answer was their queue management is not properly set up, so we have to wait.
I understand if this happened in Zara, H&M or some basic shop. But Gucci is a brand name shop and you wait 1.5 hours and come in, not to window shop. None of the staff were helpful despite the young gentleman who assisted in getting a representative after a while.
Thereafter, the representative was not eager to sell anything to us and once we said we want to see wallets, her answer was "let us know what, we can't show you everything". This is the first time I heard that brand name shop does not want to show everything they got.
Best thing was the shop manager lady (I guess) giving some looks at me, as if we are there to get some charity.
As they don't have the courtesy to serve customers, we went back to our usual Emporium branch and it was a wonderful experience. Khun Ant was very helpful and I regret that being there in Siam Paragon at first place.
If you want a hassle free Gucci experience, please select another branch other than Siam Paragon. Experience their literally sucks.
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